New and Redesigned Way to Login

We have redesigned our login page to enhance the user experience for the thousands of users who log into our platform every month. Our design team is on a mission to make our product look stunning and the new login page has an improved layout with enhanced fields and buttons. We also now allow you to view your passwords while typing and support better error handling. Organizations using IdP providers such as Google Cloud, Microsoft Azure AD, Okta, F5 can instantly sign in using their official account without creating a new identity on Aislelabs platform.

Smart Fill for Missing Data – Visitor Analytics

When you manage hundreds of APs, some are bound to go down, be it a hardware issue on the AP, cabling issue, or internet connectivity to your site. While Aislelabs data ingestion has an up-time greater than 99.99%, issues on the site levels mean there are times with no data. Even if a single day of data for your site is lost it can result in 3% discrepancy in monthly numbers. To solve this, Flow now features a Smart Fill feature. Different filler types such as moving average, same day data or custom mapping use distinct algorithms to make up for the lost visits which are displayed in grey on the charts.

SMS Allowed/Excluded Countries

Running international SMS campaigns for all the users in your CRM can be challenging with different regulations in countries in regards to shortcodes, pre-registered texts, and texts to be sent during business hours. To make it easier, we have added the option to whitelist and blacklist countries. You can now specify which countries the SMS message should or shouldn’t be sent. For example, if you created a dynamic list from your CRM to run a promotional SMS campaign where international visitors are not your target customers, these countries can be filtered out using the blacklist feature.

SMS Campaigns Limit

SMS campaigns now allow you to set a limit to the number of recipients. Smart Coupons already allowed you to run intelligent coupons which prevent abuse and limit one-time use only. If you are running a promotional SMS campaign with smart coupons which is only available to the first 100 users, this is now possible with an easy setting. Users can define the maximum number of messages to be sent along with the number of smart coupons available for redemption. This helps to effectively utilize your integrated marketing communications budget on promotions.

Inline Renaming of Items/Records in your List

Continuously automating your marketing for different sites using campaigns, templates and other components usually leads to a large number of records without a proper naming convention. Inline editing allows our users to directly edit the name field from the table without using a pop-up or a separate form. You can make all the changes while on the same screen where all the records are listed.

Other Features

• In the March update, we changed the format for site & connect reports CSV export to AL_Tabname_datetime.csv where datetime is the date & time of download. Now, we have added the tdids and org ids as well to this format – AL_tab_TDID/ORGID_datetime.csv.
• Updated chart colours and icons on the space occupancy page.

Bug Fixes

• Fixed minor performance issues on the sensor status page.
• Improved error handling for not allowing special characters and spaces in sender email.

The post April 2019 Product Updates appeared first on Aislelabs.

As our solutions become more robust, it becomes very important to make sure that data is easily understandable and our users have a streamlined experience. We are adding a fresh coat of paint to our enterprise-grade solutions.

A Delightful Experience

Aislelabs has been building new features and tools into our platform from when we started more than 5 years ago. Over this period, we have received an incredible amount of user feedback from our customers, across industries located around the world. Since then, with every monthly product release, we have added new charts, graphs, and metrics to analyze visitor behaviour.

While some clients appreciate the ability to use the solution to get a bird’s eye view of their business, many others rely on the granular data that they can slice and dice with a deep dive. Meticulously designed to be user friendly and easy to understand, the platform none-the-less, must rise to the challenge of serving both needs.

This means the design guidelines set when the product was released quickly became outdated after a few release cycles. As engineers worked on customer feedback and added new tools or metrics, they took the creative liberty to design the look and feel of how information was displayed. With functionality working as the foundation for each new feature, we could easily solve and deploy the solution, quickly shipping it to our clients.

As we continued to evolve our design guidelines, engineering updates always outpaced it. It was about time for a top-down rethink of the design to remove clutter and reorganize what we had built. Since our core design UI sensibility still remains the same, this is more of a “spring cleaning” to tackle design inconsistencies that have cropped up over the years.

Charting a Better Course

An example of this are charts which is a key way to visualize data for analysis. However, if one type of chart is too often used it can look monotonous and risk confusing the user. On the flip side, by using too many different types of graphs and charts, you risk confusing the user and creating too heavy of a cognitive load.

Compounding all of this is by having so many reports and features, the iconography and terminology also needs to be easily understood and focused. As we continue to upgrade our products, our design team has been hard at work refining these experiences.

The Three Elements

To delight our users and create an exceptional experience using Aislelabs products, we’ve put a lot of time and thought into standardizing elements of the platform. To that effect, we’ve identified three key aspects to focus on: colour, terminology, and iconography.

Colour

Colour plays an important role in making our user interface more intuitive. By sensibly using colour in key areas we can draw user attention to specific sections of the UI and have it reflect different information.

The Aislelabs UI has many metrics that this update standardizes into colours for each. For example, Visits and Dwell are two key metrics that have been standardized with mint green always representing Visits and blue for Dwell time. This means, the user can simply look at the color and understand what metric the chart is for without having to read the label. The end goal is to have this consistency carry over to all 80+ reports, so each metric has its own unique color consistently displayed across reports.

For example, let’s say a user accidentally clicked through to the space dwell report (indicated in dark teal) instead of site dwell (indicated in blue) which the user typically looks at. The user won’t have to know that site dwell is indicated with blue, but because they are used to seeing that colour for graphs and charts, having them in dark teal will look “wrong” and give them a gentle mental clue they are not on the right page.

These changes also add a splash of colour without overwhelming the user. This helps ensure that each report is visually appealing without being monochromatic or garish.

Labels & Taxonomy

The amount of terms used by Aislelabs has been consolidated and standardized. To combat using different terminology for each report, the language used in the Aislelabs solution has been made more consistent.

Another issue for terminology we’ve encountered has been establishing the difference between how our products deal with related but different terminology. For example, Aislelabs Flow detects anonymized data whereas Aislelabs Connect links an identity with each visit. While both deal with visitors in a given space, how the data is treated and what can be done with it is very different and should not be confused. In this case, each unique anonymized visit is just called a Visit in Flow. Whereas if the same visitor also connects to the WiFi, Aislelabs Connect refers to it as a Connected Visit. Visits and Connected Visits are similar but have different metrics, so we chose related colours mint green and dark green to represent them, respectively, in the UI.

We have streamlined the glossary of terms used throughout the platform. For example, in different reports we have previously used the terms Visits, Total Visits, and Site Visits interchangeably. Since all three terms describe the same thing, they have been truncated to just the term Visits across the platform. This glossary is now a standard element and there will be no deviation from it.

Icons

Aislelabs’ iconography has received updates as well with the biggest change coming in the form of the colour palette. Each icon is using greytone as a base but with a splash of bold colour to help denote what the icon is describing as we’ve laid out earlier.

The colour that denotes Unique Visitor is red, for example, so the icon used is a single person with a red shadow underneath. Likewise, blue is used for Site Dwell so the clock icon uses blue hour and minute hands.

Bringing it All Together

Using colour, icons, and labels we can demonstrate the updates we have made to the platform in action. Below (left) we have a screenshot of the old user interface which was thoughtfully crafted and easy to use. Crucial aspects stand out such as date, people filters, and call to actions. However, equal priority was given to all sections by showing similar kinds of graphs or charts that made it difficult for users to make sense of the data.

On the right, the refreshed design including single colours for each element indicating where the user should focus. Along with standardized colours, matching icons creates a cohesive whole and provides a pleasurable experience for users.

How We Keep Up

New features are constantly ideated in-house or from client feedback which are then given to our developers to build. Because updating the Aislelabs solution with new features and reports is ongoing, keeping the entire team aboard becomes a challenge.

To keep consistency, Aislelabs uses a built in style guide for our developers as a resource which they can consult while they build new exciting features our clients ask for. From here, the developers can reference the guide for colours, icons, and style all while keeping the overall look consistent. Included in this guide are icons, terminology, the types of charts or graphs used for specific metrics and more.

The guide is periodically updated as new icons and designs are refreshed by our designers who regularly hold meetings with our development team. Rather than introduce each new update piecemeal, several new design elements are worked on and then revised every few weeks on the platform. This is to keep the entire team appraised of new design updates without bogging them down with every small change.

More to Come

The Aislelabs solution is constantly changing, improving, and being refined. It is more of a living organism that evolves with changing technology and user needs. We’ve planned more changes due in the summer and cannot wait to introduce you to them!

The post Bringing New Style and Design Updates to Our Products appeared first on Aislelabs.

A Fresh Coat of Paint – Enhanced User Experience/UI

Our design team has refined the user experience across our platform by removing the clutter and minimizing cognitive load through the use of new colours, labels, and icons. Read more about our design journey here.

User List Split – A/B Testing Email Campaigns

Every marketer faces the challenge to run the most engaging email possible. Being aware of what works is key to successful marketing campaigns. With the introduction of the split user list, you can now pinpoint which version of your email campaign is most effective. A/B testing will help you answer questions such as which day of the week or time of the day has better click rates? Does personalization by including a customer’s first name in the email subject line results in a higher open rate? What kind of content resonates with the different segments of your audience?

CRM – Dynamic User List for Personalized Engagement

You can already create audience lists for your marketing campaigns based on a user’s behaviour and demographics. We are now introducing Dynamic Lists, which always stay up-to-date with your audience profile to save you time, so you can focus on getting your message out there.

For example, you can now create a dynamic list with an audience profile of males aged 20-35 who have visited your store more than once in the past 90 days. Every new user acquired who matches this criteria will be automatically added to the list. Similarly, users who did not visit more than once in the last 90 days will be automatically removed. Therefore, when you run a campaign, you can just use this list without having to manually update it every time.

You can create as many dynamic lists as you like, giving you all the power you need to hyper-target your messages to relevant audiences. Dynamic lists can be used for email campaigns, SMS marketing, online advertising, smart coupons, and surveys.

Send Test Email Campaigns

Aislelabs customers send tens of millions of emails per month. When you send these many emails, you want to be absolutely certain that everything is set up correctly.

While we always had a test email feature allowing you to test the contents of any email, you can now also test run the entire campaign. This means all campaign attributes such as sender name and subject are also tested so you can have peace of mind before you send your next million emails.

Weekly CRM Reports

Last month we improved the reporting on Your CRM by adding CRM trends. Now, you can get these delivered right to your inbox. If you are on the go, no more logging in the dashboard is required to see your CRM grow – we will let you know the key stats every week.

The report communicates the unique/new user devices acquired, top 5 sites of the week, and active email campaigns. You also have the option to select recipients, a day of the week, the time, and the timezone of when you want the report to be delivered. The metrics in the report help you assess the performance of different sites in your organization.

Enhanced Visit Behaviour Filter

Categorizing your audience based on their visit frequency to your site is the core of a successful marketing strategy. Current filters only allowed you to filter individuals who visited a specific number of times. Enhanced visit filters on all marketing pages now accept a range of values for the number of visits instead of an absolute visit number. For example, enticing all your customers who visited more than once but less than three times with a promotion is now possible with the new filter range.

Expanded Metrics on Historical Report

We have added the engaged/bounced visits and unique visitor metrics for spaces and areas in the Historical report. These charts were already available in the site reports. You can uncover actionable insights by evaluating the engaged/bounced dwell in distinct spaces or areas. Moreover, the engage/bounced threshold is configurable giving you the flexibility to identify unique traits of your visitors.

Other Features

• Self-serve user creation now supports IDP providers. Organizations using Okta, Google Oauth or Azure AD can now invite new users using the Identity Provider field on Users & Access Management page.
• SMS logs now display the number of SMS completed along with total, pending and sent.
• All site reports’ CSV exports have got a new name format – which includes the name of the report page you are on and the time when you download it. For example, AL_SITEVISITREPORT_2019Mar18-130653. This means when you are saving those CSVs for analysis, they are neatly organized in your Downloads folder and you need not manually rename them for every download.
• Last month we enhanced our show/hide archive capabilities with a new icon. Now we have separated disabled and archived into different statuses on supported pages. Thus, you can disable any campaign or a template without having to archive it.

Bug Fixes

• Fixed the clear button on network filters on demographics page.
• Users will not be allowed to run SMS campaigns if they do not have the provider/number settings configured in organization settings.

The post March 2019 Product Updates appeared first on Aislelabs.

Re-designed Calendar Page

Want to know the impact of weather on the visit patterns and dwell times of your audience? An updated calendar page allows you to see how certain weather events such as rain or snow may impact visits at your site. The weather information is updated in real-time based on your site’s location. Also, the load time of the page was reduced by 300% significantly improving the performance of the page.

Enhanced Show/Hide Archive Capabilities

As you run multiple campaigns, build more email templates, and clone components, you inevitably also create a number of test and dummy records. This starts to clutter your interface fast. We have enhanced the capabilities to show/hide items including the introduction of a new dedicated icon for this feature at the top of the table highlighted in the screenshot. Alternatively, if you still end up viewing records in multiple pages, you can use the search bar to type in the keywords and shorten your list.

Improved Reporting on CRM Trends

You can now view the number of unique connected user devices and new user devices acquired in the last 7 days on the Your CRM page. The metrics help you analyze the performance of different sites such as a notable increase in user devices or a steep drop. We have also added the site name as one of the columns in the CSV export of unique users. It will help you to drill down data at the user level and generate aggregated insights based on the site.

View Verified Email Addresses with Ease

With millions of emails collected, we realize quite a few of them are invalid. Last year, we added the ability to verify the validity of the email address shared by the user for authentication. We now have added it as an attribute on the customer profile page. Email verification allows for more accurate and valuable data which can be used to execute targeted campaigns.

CSV Export of Space Visits %

Better understand your visitors’ relationships and interactions between different spaces. We have added a new column called space visits percentage (relative to site) in the CSV visits export . This data simplifies the correlation between multiple spaces and can be used as an input in any other external data visualization tool.

Other Features

• Improved the way how metrics are presented on the connected report page. Also, the passerby filter was removed from the connected report.
• Enhanced the space/area table on the historical report and occupancy pages. The new interface is much more intuitive with clearly defined sections.
• On email analytics page under advanced analytics, we now have the option to download the list of bounced emails in a campaign.
• Added “now” button to the date filters, allowing you to send emails instantly while running a campaign.
• Added subtitle texts on the Report, Demographics and Event report page to describe the relevant metrics.

Bug Fixes

• Fixed the floors dropdown of the cross-space heatmap on the space report.
• Word cloud would now resize the longer and larger words to fit them into the cloud instead of excluding them.
• Fixed an issue where a user was able to schedule an ongoing or specific date campaign by selecting a date and time in the past.
• Forwarding URL issue was fixed for Google sign-in.

The post February Product Updates appeared first on Aislelabs.

Aislelabs is excited to announce L2 MAC authorization for Aruba WiFi infrastructure. It provides a seamless, returning login experience for your customers who will only need to login once. No success page will be shown on subsequent visits providing them with the fastest and most direct login experience for your customers. Aislelabs continues to be ahead of the curve and L2 MAC authorization is no exception. This feature is unique to our platform and unavailable from any of our competitors. Learn more with our free ebook explaining different splash page journeys for your customers.

Here’s how it works: when your customers visit your site for the first time, they are presented with a splash login page in the captive portal browser as normal. This allows them to connect to the internet using a social media account or email address. The difference from all of our other solutions is when the same customers returns to your location, they will be instantly connected to the internet each time. No splash success page will be shown. This feature can work at an organization level meaning that all sites under an organization would bypass the success page on all subsequent login by customers regardless of which site they originally logged in at.

Along with L2 MAC authorization, Aislelabs provides the following types of splash page login experiences:

• No Auto Login: Customers will need to login during each visit to a site. A login page will be shown followed by a success page.
• Auto Login: Customers will only login once. When they revisit a specific site they will see the success page and automatically have access to the internet.
• Auto Login with WiFi Roaming: Customers will only login once. When they revisit any site belonging to the same organization they will only see the success page and automatically have access to the internet. This is the default behaviour with Aislelabs Connect.

There are also advanced features that can be used with any of the above login types:

• Personalized Pages: Show specific login pages which depend on where your customers login.
• Progressive Profiling: Different success pages that are shown depending on your customer’s personal demographic information.

Both personalized pages and progressive profiling require a success page to be shown within the captive portal browser. This makes them incompatible with L2 MAC authorization.

L2 MAC Authorization is available now for Aruba based networks and we will be rolling out the feature for Cisco hardware sometime in May 2019.

To learn more about these login features, we have a PDF ebook which you can download here.

The post Introducing L2 MAC Authorization Auto Login for Splash Pages appeared first on Aislelabs.

Payment WiFi

Aislelabs can now help you monetize your sizeable WiFi infrastructure investments with its Payment WiFi feature. Payment WiFi will allow you to charge customers visiting the site for WiFi access based on duration, data usage, and bandwidth allocation. Time duration is used to limit the amount of free access to a connected WiFi user has (one hour, for example) following which the user is directed on to the splash page to buy an access code for additional time. You can easily set up paid WiFi plans and discount codes to create custom packages with varied pricing tiers and different validity period from within the Aislelabs platform. Also, our advanced analytics capabilities empower you to create exhaustive reports in real time. Read more about this feature and its implementation here.

Single Sign-On Capability

We have completed a wide range of enterprise Single Sign-On (SSO) integrations. Microsoft Azure AD, Google Cloud Identity, and Okta are few of the Identity providers we support. SSO solutions connect one identity in the organization to various web-based applications (such as Aislelabs) instead of having a user create multiple identities. IT departments of large organizations and users no longer have to set, remember, reset or manage Aislelabs passwords. For example, if an employee leaves an organization, his or her Aislelabs account is automatically disabled. SSO also helps with security and compliance. To learn more about this feature and its implementation please click here.

Cloning Email Campaigns

While creating email campaigns, inevitably you would need to reuse different campaign components maintaining a consistent style. To make this easier, we have added a clone feature that enables you to emulate an existing campaign. Once you click on the clone button, it takes you to the create campaign page, pre-populating all campaign parameters. If you have a long list of campaigns listed, you can use the archive button to hide them.

L2 MAC Authorization

We enabled L2 MAC authorization for Aruba WiFi infrastructure. This feature provides a seamless subsequent login experience for your customers. When the customers visit your site for the first time, they are presented with a splash login page in the captive portal browser allowing them to connect to the internet using a social media account or email address. When the same customers returns to your location, they will be instantly connected to the internet each time without being presented with the splash success page. This feature works at an organization level as well. If enabled all the sites under an organization would bypass the success page on subsequent login by customers.

Self Serve User Creation

We have added a new page called Users & Access for creating or modifying Aislelabs users. It provides self-serve functionality for the new user creation process in both Flow and Connect solutions. You can now choose to invite any user by entering their email addresses in a comma separated format. To activate the account, invited users must enter their account information and create a password. Different authorization levels and customization empower the admins/power users to control access to distinct tabs and pages for all the users under an organization.

Other Features

• The splash page editor now has an option to change the text’s font size and line height.
• Added a new field called “select” for gender component on the splash page setup. This field pre-selects a gender for the user on the splash page. It only applies to the newly added gender components and not to the existing ones.
• Customer hub schema filters now have an option for “include” and “not include” to filter data based on the defined fields.

The post January Product Updates appeared first on Aislelabs.

What is Single Sign-on (SSO)?

Web-based applications like G Suite, Office 365, and Box are among thousands of others apps that are frequently used in a workplace. Typically, you would need a different user name and password for each application but IdP providers make our life simpler by reducing the number of passwords. SSO solutions connect one identity in the organization to various web-based applications they need to access instead of having to create multiple user identities.

Benefits of using Single Sign-on (SSO):

• Provisioning & De-Provisioning: It reduces the burden on IT managers in large organizations for provisioning and de-provisioning of employees as it all happens from a centralized system. For example, if an employee leaves an organization, his or her Aislelabs account is automatically disabled.
• Convenience: You no longer have to set, remember, reset, or manage Aislelabs passwords.
• Security & Compliance: Organisations and users have peace of mind as their passwords need not be stored in the browser. It helps to comply with terms of service agreements and with internal protocols. Also, you are less likely to have users with weak passwords.
• Transparency: IT admin team will have full transparency as they know which users have access to distinct applications. For example, you can assign a user group like the marketing team to have the only access to Aislelabs web app.
• Productivity: When available web apps such as Aislelabs are easier for users to access, they will be used far more effectively.

Getting Started:

Aislelabs supports a wide range of enterprise Single Sign-On providers including Microsoft Azure AD, Google Cloud Identity, and Okta. All Aislelabs products including Flow for visitor analytics and Connect for marketing and campaigns are now SSO capable and are provided alongside Enterprise Access Module add-on from Aislelabs. By enabling a third party IdP, you can also request Multi-factor Authentication (MFA) which is an advanced security module supported by Aislelabs. Using Single Sign-On at our workplace in Aislelabs has decreased the burden of our IT teams while making it convenient and productive for everyone else– and it is now available to you as well.

The post Aislelabs Announces Single Sign-On Capability Using Third-Party IdP appeared first on Aislelabs.

We are constantly listening to our enterprise customers and upgraded our platform capabilities with payment WiFi. Payment WiFi presents you with the opportunity to increase revenue and considerably reduce your infrastructure payback period.

Payment WiFi will allow you to charge customers visiting the site for WiFi access based on duration, data usage, and bandwidth allocation. Time duration is used to limit the amount of free access to a connected WiFi user (1 hour for example) following the user is directed to the splash page to buy an access code for additional time. Data usage limits enable sites to ask users for a premium once the connected users consume the allocated data. As an example, users who are streaming videos or playing games online would consume a higher proportion of data. Lastly, sites can limit the download or the upload speed of the WiFi. Users who want a superior WiFi experience, then have the option of upgrading to a faster WiFi service for a charge.

You can easily set up paid WiFi plans and discount codes to create custom packages with varied pricing tiers and different validity period from within the Aislelabs platform. You can also set prices in your desired currency, we process almost all currencies in the world!

Our advanced analytics capabilities empower you to create exhaustive reports in real time. Metrics can be broken down by date or period, site location, and user profile. Visualization using charts helps you to keep a track of the revenue generated from the prepaid transactions. Aislelabs integrates natively with all major hardware providers, allowing you to deploy payment WiFi with ease.

Payment WiFi works alongside Connect’s existing login options of Facebook, Twitter, email, SMS and other popular social sites. We already support login based on hotel room number, last name, and one-time voucher. Our deep integration with PMS softwares automates the entire process to provide a seamless experience to visitors. You can create multi-channel marketing campaigns with email, SMS, and social posts for all login methods including the new Payment WiFi. Conduct targeted digital advertising for select customer groups or use rule-based marketing for real-time personalized communication. There is a secondary cost in addition to your current Aislelabs Connect subscription to enable the Payment WiFi feature.

The post Aislelabs Releases Payment WiFi appeared first on Aislelabs.

Sensor Status Page

Manage your sensors more effectively with our enhanced sensor status page. The dashboard shows all the sensors installed at your site and highlights the problematic ones with selectable thresholds. Each MAC address of the sensor links to its location on the floor map, allowing you to visualize its importance in a space or area at your site.

Space & Area Occupancy

Overall performance of the page was improved with faster load times. Occupancy report for distinct areas or spaces shows the number of visits in a specified time period, allowing you to optimize operations, services in real time. A granularity of 15 minutes instead of 1 hour is now observed on 24-hour occupancy trends, giving you a more detailed data set to analyze. We have also added a new heatmap playback feature for visualizing real-time and past occupancy of the space or area. This feature allows you to play the occupancy looking back 3-hours which can be used to learn more about the conversion of customers at your site.

Occupancy Trend

Heatmap Playback

Multiple Custom Filters

Users can now select multiple filters on the visit report page. For example, a new luxury store is opening at a mall and you ran an extensive email campaign to attract visitors on the opening day. Now, with multiple custom filter selection you can exactly drill down on how many people who read the email visited the luxury store on the launch day.

Email Unsubscribe Page

The email unsubscribe page has received some major enhancements. We have added the functionality of re-subscribing a user if they had earlier opted out of email notifications. The feature will help you earn back a customer opt-in, increasing its lifetime value significantly. Customization of text options on before and after unsubscribe pages help you offer a more personalized experience to the users. Lastly, the unsubscribe field will not be pre-populated with the user’s email address.

User Lists Staff Filter

Aislelabs’ unmatched ability to filter out staff and non-shopper devices differentiates us from our competitors. We have extended this functionality to Users, Demographics and User lists pages. With this filter which applies retroactively, you can further segment your audience and target customers effectively.

Historical Report Dwell and Visits Chart

We have added the dwell breakdown and multiple visits chart for spaces to the Historical report. These charts were already available at the site level. Actionable insights can be generated by evaluating the dwell patterns in distinct spaces. Multiple visits chart will tell you about the repeat customer patterns in the spaces.

Other Features

• Disabled sites will have a strike-through to make searching for sites easier in reports.
• Heatmaps received a new style of labels for easier readability. The enhancement hides certain labels when the map is zoomed out to avoid overlapping.
• Date filters now show the time period selected when the range inputted is more than a day and the time chosen is non-default.
• As we do not allow modifying a version of a splash page, the save button was disabled from the Splash page editor. Only the latest version can be edited.

Bug Fixes

• Historical report page always displayed site engaged dwell time. The issue was fixed and will allow users to choose between site engaged dwell time and site dwell time.
• SMS login from the splash page was fixed to show the success page in transition before redirecting to the set URL.

The post December Product Updates appeared first on Aislelabs.

Enhanced Heatmaps Floor Names

We have updated the heatmaps for sites with multiple floors. Heatmaps now display floor names above the information bar. Heatmaps in a site with multiple floors and different layouts can be assigned different names. A colour gradient display (Type: Store and Non-Store) was added to the information bar for mixed gradient style of heatmap. Also, labels on the heatmap are now not displayed by default and must be selected from the information bar.

Compatibility with MikroTik Gateways

Aislelabs Connect now natively supports Mikrotik’s gateway. Mikrotik is a leading provider of hardware and software solutions for internet connectivity in more than 145 countries. An on-premise gateway is a piece of hardware which must be physically installed at your location. Native integration with Mikrotik gateway will allow any AP/Controller to communicate with Aislelabs platform without necessarily having AP/Controller directly integrate with Aislelabs. Advanced bandwidth management features are also fully supported with these gateways.

Compatibility with Extreme (Motorola) Controllers

Aislelabs Connect now integrates natively with Extreme Networks VX9000 Controllers. Extreme is one of the leading providers of wired and wireless networking enterprise solutions. It was listed in Gartner’s 2018 magic Quadrant for data networking. Native integration with this popular controller model and associated Extreme/Motorolla branded AP’s will allow more sites to deploy Aislelabs Connect with ease.

Daily Trends Chart on Connection Page

Connect can now help you visualize daily trends of users devices on the Connections page. The chart displays key metrics such as new unique users devices acquired, repeat users, daily unique user devices and methods of login. The line chart will provide insight on the Connect user devices loyalty and acquisition for the selected time period.

Capturing User’s Preferred Language

Connect is now able to automatically capture a user’s preferred language from the splash page when they connect to the WiFi. The language used for singing into the WiFi is stored on the Profile page. As an example, if a user with primary language set to Chinese connects to WiFi, the language preference will be stored as Chinese and automatically the Chinese-language page will be displayed. Aislelabs supports over 180 languages on splash page editor, including both left-to-right and right-to-left languages, and this update further improves analytics on user’s language preferences. The preference will also help you to run marketing campaigns in the user’s preferred mode of communication.

Departure Predictions Heatmap Playback

We have added a new heatmap playback feature for our airport customers on Departure Predictions page. It allows you to visualize past occupancy of the site or zone for the selected date and time. In addition, playback granularity options of 5, 10 and 15 minutes have been added to the information bar. This feature allows you to play what happened at your site, in a visual format, and will be a valuable tool for airport operations teams using Aislelabs Flow.

Email Campaigns & Smart Coupon Limit

Aislelabs Connect now allows you to limit the number of recipients of an email campaign or a smart coupon. Aislelabs’ Smart Coupons already allowed you to run intelligent coupons which prevent abuse and limit to one-time use. Now they can be limited in quantity too. If you are sending an offer which is only available to first 100 users, this is now possible with a easy setting. Users can define the maximum number of emails to be sent and the number of smart coupons available for redemption can also be capped with a predefined limit. Therefore, Connect users have the power to effectively utilize their limited marketing budget on promotions.

Email send limit

Smart coupons limit

Facebook Page Setup

Facebook page setup can now be accessed from the Connect tab. It is used for adding the Facebook like button on the splash success page. Collecting Facebook likes provides targeted visibility to your fans and their friends as determined by the Facebook algorithm. Social SEO also improves as more and more people like your page, the higher it will appear on the Facebook search results.

Edit Site Page

We have now segregated the page for editing sites. Previously, Edit Site site page was accessible from the Welcome page only. Moreover, a site selector drop-down on the edit site page allows easier access to multiple sites under an organization.

Other Features

• When the selected granularity is less than 1 day, an explanation text will be displayed to clearly define the metrics on charts in Site Visit Report, Weather Report, and Site Historical Report pages.
• Connect will now be able to export up to a million user profiles in one CSV export. Formerly, multiple exports were required for a user list larger than 25K as the limit on a single export was set to 25K records.
• Splash page terms and conditions, subscription check or any other policy can now be displayed as text without being linked to a URL.
• Customer Profile page performance was significantly improved. The enhancement reduces the load time from 1 min to 5 seconds when searching by email.
• Select all option was added for notifying users on Splash approval and schedule settings.
• Email editor will now display an error message when the save/auto saves cannot be completed while editing an email template.
• Once the campaign is created, users will no longer be able to update the email template.
• The double opt-in filter was added on the progressive profiling page.

Bug Fixes

• Fixed an issue on the Calendar page for fetching weather data
• Disabled spaces were removed from all Flow tabs
• Reference columns will be hidden when no reference date is selected on the Event Report page

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